Refund policy

At Urban Vogue Canada, we want you to love your purchase. If you are not completely satisfied, we’re here to help.

Returns

• Customers may request a return within 14 days of receiving the item.

• Items must be unused, unworn, and in their original packaging with tags attached.

• Items that show signs of wear, damage, or alteration will not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Items marked as non-returnable

• in Refund case we will issue a gift card for you

Return Process

To request a return, please contact us at:

Email: urbanvoguecanada@gmail.com

Include the following in your email:

• Order number

• Item(s) you want to return

• Reason for return

Our support team will respond within 24–48 hours with return instructions.